On a report prepared for the New York State Health Benefits Exchange (“New York Exchange”) by the Center for Popular Democracy, HCFANY commends the Exchange for its ongoing examination of many issues in regard to health disparities. HCFANY urges the Exchange to establish a transparent and public process for regular consideration of strategies that will reduce disparities.

Strategies recommended by HCFANY include facilitating language and communication assistance, providing decision-making tools through the call center and website, and the implementation of sensitivity training for consumer assistance, among others.

Downloads

• HCFANY Comments on the NYS Health Benefit Exchange Disparities Report