Consumers should have a level playing field when interacting with the health care system. That means they should have access to all the information they need to make good health care decisions and ensure that their rights as patients are respected. We’re collecting stories of New Yorkers who have had problems accessing care or paying for their care because of the system’s lack of transparency. Share yours here! Have you or someone you know experienced any problems like these? Select all that apply. Received an expensive “out of network” bill from a health provider — even though you were assured ahead of time that the provider was in your insurance network? Received expensive medical bills that were difficult to understand, such as receiving multiple bills for a single medical procedure? Paid for an expensive medical procedure, only to find out it would have been cheaper at a different hospital? Got a bill out of the blue from a hospital for a visit years ago that you thought you already paid off? Needed to see a doctor, but couldn’t figure out who was in your insurance plan’s network? Can’t figure out which hospital or doctor has the best safety record for the procedure you need? Got a bill that included a “facility fee” — an extra charge on a bill for going to a location owned by a hospital, even though you didn’t get any services from the hospital? Other (please describe below). What kind of health insurance do you have?Insurance from my job or a family member's jobInsurance I bought for myself or my family through the New York State of HealthMedicaidEssential PlanMedicareOtherHow did this issue affect you?Can we publish your story online? Yes No If yes, can we include any of the following information? First name Your town or city Your county Thank you for sharing your story! Please provide your contact information below - we will be in touch to make any clarifications and talk more about how we can use your story. Your contact information will be kept confidential.Name First Last Location City AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Email* Phone Δ